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Bay State Internet Services has been in the web hosting business since 1999.
Throughout the years, we have strived to continually improve our services by offering a wide array of choices to our customers. Additionally, we have created a non-traditional corporate environment where feedback from our customers and employees is channeled to our Quality Assurance Department so that we can constantly meet the needs of a fast-growing and ever-changing medium. Because of this, we can enhance each of our products and services on a continual basis and deliver the latest features that are requested by our customers.
"Quality assurance is the focus here at Bay State Internet Services, and that means that we are constantly seeking to provide the best service and programs, as soon as the new technology becomes available. "Pairing our experienced staff with exclusive on-line tools gives unrivaled power to our customers."
This innovative approach has led Bay State Internet Services to have the industry's lowest customer churn rate--4%.
In less than four years, Bay State Internet Services has developed custom web hosting environments on multiple operating systems (Windows 2000 and Unix); created automation systems to setup new hosting accounts; created web-based control panels to give our customers the power to instantly manage the services they use; developed custom e-commerce transaction and shopping cart systems; and built a fully redundant, fault-tolerant network encompassing three autonomous data centers in Dallas, Chicago and Los Angeles.
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